Socamel Double Flow ErgoServ 4S XS 3 wells
Delivering exceptional patient dining experiences starts with reliable meal distribution. The Socamel Double Flow ErgoServ 4S XS 3 wells is an innovative tray delivery solution designed to optimise hospitals and aged care foodservice operations while maintaining the highest standards of meal quality, temperature control and workflow efficiency.
Combining Socamel's advanced hot and cold air technology with a compact, space saving trolley design, the ErgoServ 4S XS ensures meals are transported and served at the ideal temperature from kitchen to bedside. Its three well configuration accommodates up to 36 XS trays, maximising capacity while reducing storage, transport and handling requirements.
Engineered for enhanced ergonomics, improved staff productivity and reduced operational costs, the Double Flow ErgoServ 4S XS delivers a smarter, more sustainable approach to meal distribution for healthcare and residential care environments.
Effortless Manoeuvrability
Engineered for smooth, easy push and pull operation, reducing staff effort during meal distribution.
Compact Footprint
Maximises meal delivery capacity while minimising the space required for storage and transport.
Designed around Your Needs
Flexible options to customise the look allows each trolley to be adapted to your facility's unique requirements.
Technical Specifications
Socamel Double Flow ErgoServ 4s XS 3 wells
The ErgoServ Trolley:
Dimensions (W x D x H) | 1106mm x 610mm x 1373mm |
Net Weight | 161 kg |
Maximum number of trays | 36 |
Number of Levels | 3 x 12 |
Pitch between levels | 78 mm |
Protection Level | IPX 4 |
The Double Flow Docking Station:
Dimensions (W x D x H) | 930mm x 595mm x 1738mm |
Docking station + shuttle length | 1580 mm |
Buffer Height | 1400 mm |
Gross Weight | 159 kg |
Voltage | 415 V three phase AC |
Frequency | 50 Hz |
Power | 8340 W |
Recommended Fuses | 3 x 16 A |
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Advanced Forced Air Convection Technology
The Socamel Double Flow ErgoServ 4S XS utilises advanced forced air convection technology to maintain precise meal temperatures throughout transport and service. By circulating conditioned hot and cold air evenly around each tray, the system ensures consistent temperature distribution across every meal component, helping preserve food quality, texture and presentation from the kitchen to the point of service.
The Socamel innovative Double Flow system independently manages hot and cold airflow within the trolley, creating dedicated temperature zones that safely maintain both chilled and heated food items simultaneously. This controlled environment minimises temperature fluctuations during transport, supports food safety compliance and helps deliver an improved dining experience for patients and residents.
Unlike traditional contact heating systems, forced air convection provides rapid temperature recovery after door openings and delivers uniform performance without the need for heated trays, bases or covers. The result is a more efficient meal distribution process with reduced handling requirements, lower energy consumption and simplified cleaning and maintenance.
Cook - Serve:
For facilities operating a cook-serve model, where meals are prepared and served within a shorter timeframe, the ErgoServ 4S XS provides reliable temperature maintenance during transport from the production kitchen to wards, dining rooms or resident areas. Consistent heat retention and chilled food preservation help maintain meal quality, improves service efficiency and enhances the overall dining experience.
Cook - Chill:
The Double Flow ErgoServ 4S XS is ideally suited to cook-chill meal distribution systems, where meals are prepared in advance, rapidly chilled and stored under controlled conditions before being regenerated and served at the point of care. The trolley's dual temperature airflow technology maintains the required hot and cold zones, ensuring meals are delivered at the correct serving temperature while supporting operational efficiency and reducing food waste.
Double Flow Docking Station
The Socamel Double Flow Docking station is the intelligent connection point that powers, conditions and prepares the ErgoServ trolley for efficient meal distribution. Designed to seamlessly integrate with health care and aged care foodservice operations, the docking station ensures every trolley is ready to deliver meals at the correct temperature while supporting streamlined workflows and optimised kitchen efficiency.
Using Socamel's advanced Double Flow technology, the docking station independently manages hot and cold air circuits to maintain precise temperature control for each meal tray. During the regeneration cycle, heated and chilled air is evenly circulated throughout the trolley, ensuring consistent food quality, enhanced food safety and reliable performance across every service period.
Characteristics & Benefits:
- Delivers consistently high quality meals with optimal temperature retention.
- Supports both cook-chill and cook-serve foodservice models.
- Enhances patient and resident satisfaction through improved meal presentation and quality.
- Reduces staff workload with automated temperature management and simplified operation.
- Improves operational efficiency by enabling faster turnaround between meal services.
- Assists facilities in meeting food safety and HACCP requirements.
- Lowers ongoing maintenance costs by centralising heating and cooling functions within the docking station.
- Provides a scalable solution that can adapt to evolving healthcare and aged care environments.
Simultaneous Hot & Cold Performance: Simultaneously generates and distributes independent hot and cold airflow throughout the trolley, ensuring each meal component is maintained at its optimal serving temperature for enhanced food quality and patient satisfaction.
Uniform Air Distribution: Utilises Socamel's forced and directed air convection system to deliver homogeneous airflow across every tray position, ensuring consistent temperature distribution and reliable meal regeneration results.
Flexible Foodservice Integration: Designed to support both cook-serve and cook-chill meal production methods, providing the flexibility to adapt to changing operational requirements without compromising food safety or meal quality.
High Speed Thermal Recovery: High performance temperature regulation enables fast temperature recovery and precise meal holding or regeneration, helping maintain food integrity throughout the service cycle.
Exceptional Meal Integrity: Maintains the texture, appearance and flavour of a wide variety of menu items, including challenging foods such as breaded products, gratins, pastries and fried items, ensuring an exceptional dining experience.
Interactive TouchScreen Operation: The integrated digital touchscreen provides operators with simple, intuitive control over meal regeneration, holding and cooling cycles. Real time monitoring, programmable settings and clear visual status indicators enable precise temperature management while streamlining daily operations and reducing training requirements.
Future Ready Scalability: Supports multiple trolley configurations and capacities, allowing facilities to expand meal distribution capabilities as operational needs evolve.
Lower Cost of Ownership: The centralised architecture reduces wear on trolley components, helping minimise maintenance costs and maximise equipment uptime.
Features & Benefits Breakdown
One System, Multiple Production Methods
The Socamel Double Flow ErgoServ 4s XS 3 wells seamlessly supports a wide range of meal production and distribution methods, including cook-serve, cook-chill and cook-freeze operations. Leveraging advanced forced air convection technology and independent hot and cold airflow management, the system maintains precise temperatures throughout meal transport, regeneration and service. Whether delivering freshly prepared meals, regenerating chilled dishes or reheating frozen menu items, ErgoServ 4S XS preserves food quality, texture and presentation while supporting food safety compliance. This operational flexibility helps healthcare and aged care providers optimise workflows, improve production efficiency, reduce food waste and consistently deliver exceptional dining experiences.
Designed for Long Term Reliability
Designed for the demanding needs of healthcare and aged care environments, the Socamel Double Flow ErgoServ 4S XS 3 wells features a durable stainless steel construction that delivers outstanding strength, hygiene and long term reliability. Full perimeter protective bumpers help safeguard the trolley, as well as surrounding walls, doorways and equipment, from accidental impacts during transport, reducing maintenance requirements and extending service life. The trolley is further enhanced by the ErgoServ Insert system, which securely supports meal trays while optimising airflow for consistent temperature performance. Made from high quality, easy to clean materials, the inserts simplify handling and maintenance while supporting efficient meal distribution and excellent food quality.
Connected Intelligence for Meal Distribution
SOCONNECT is Socamel's optional cloud based subscription service that customers can purchase to enhance the capabilities of their Socamel equipment. Designed to optimise meal distribution operations and simplify equipment fleet management. Integrated with the Double Flow ErgoServ 4S XS 3 wells, it provides real time visibility into trolley performance, temperature compliance and maintenance status, enabling healthcare and aged care facilities to shift from reactive management to proactive operational control. By centralising data across the entire fleet, SOCONNECT continuously monitors key operating parameters, including hot and cold temperature performance, cycle status and system alerts. Automated notifications and reporting support HACCP compliance, enhance traceability and help ensure every meal is delivered at the correct temperature. With advanced analytics, predictive maintenance capabilities and secure cloud connectivity, SOCONNECT helps maximise equipment uptime, streamline maintenance planning and deliver up to 99% service availability across your meal distribution operations.
Built for Efficient Sanitisation
The Double Flow ErgoServ 4s XS 3 wells is designed to simplify cleaning and support high hygiene standards in healthcare and aged care environments. Smooth surfaces and accessible interior enable fast, efficient sanitisation, helping reduce cleaning time and streamline maintenance. For added convenience, the internal divider wall can be removed without tools, providing easy access for thorough cleaning and inspection. This tool free design minimises downtime, supports infection control protocols and helps ensure safe, compliant and reliable meal distribution.
High Productivity in Compact Footprint
The Socamel Double Flow ErgoServ 4S XS 3 wells is engineered to maximise operational efficiency while minimising space requirements within busy healthcare and aged care kitchens. Its intelligent design allows a single docking station to charge and regenerate up to 3 trolleys in approximately one hour, significantly improving turnaround times and supporting continuous meal service operations. By consolidating multiple trolley cycles into one efficient station, facilities benefit from reduced equipment footprint, improved workflow organisation and lower infrastructure demands. This space saving approach enhances kitchen productivity, ensures consistent meal availability and helps streamline high volume foodservice operations without compromising performance or food quality.
Advanced Mobility & Transport Flexibility
The Double Flow ErgoServ 4s XS 3 wells is designed with versatile transportation options to support efficient meal delivery workflows across healthcare and aged care facilities. Equipped with tilting, telescopic and pivot tow bar configurations, the trolley ensures smooth, ergonomic handling and precise control during manual transport, reducing operator effort and improving safety in busy operational environments. In addition to manual handling flexibility, the system is fully compatible with Automated Guided Vehicles (AGVs), enabling seamless integration into modern, automated logistics network. This compatibility supports end to end automation of meal distribution processes, helping facilities improve efficiency, reduce labour dependency and enhance consistency in service delivery.
Tailored Aesthetics for Your Facility
The Double Flow ErgoServ 4s XS 3 wells offers a range of customisation options that allow the trolley to seamlessly align with your facility's environment and branding requirements. From finish selections to design configurations, the system can be tailored to complement existing interiors, ensuring a consistent and professional appearance across your healthcare or aged care setting. This flexibility not only enhances visual integration within clinical and hospitality spaces but also supports functional customisation & meet specific operational needs. By combining performance with adaptable design, the ErgoServ 4S XS delivers a solution that looks as good as it performs, fitting effortlessly into any modern foodservice environment.
Tray Options
A range of tray configurations is available to support different kitchen workflows, service styles and operational requirements. Designed to integrate seamlessly with the Double Flow ErgoServ 4s system, each tray option ensures reliable performance, consistent handling and efficient meal distribution. Whether focused on capacity, presentation or specific dietary needs, these flexible tray solutions allow facilities to tailor their setup to achieve optimal results in any foodservice environment.
Flat Gastronorm V1
Antibacterial- 530mm x 325mm
Flat Gastronorm V2
530mm x 325mm
2 Compartments Gastronorm
2 compartments- 530mm x 325mm
Flat Optimum
530mm x 260mm
Flat Confort
530mm x 370mm
2 Compartments Confort
2 compartments- 530mm x 370mm
Gastronorm +
560mm x 325mm
Gastronorm XS
420mm x 280mm
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