Socamel Double Flow ErgoServ 4S XS 2 wells
The Socamel Double Flow ErgoServ 4s XS 2 wells is an advanced meal distribution solution designed for hospitals, aged care facilities and large scale catering operations. Combining the ErgoServ transport trolley with the Double Flow docking station, this innovative system keeps hot and cold meal components perfectly separated and maintained at their optimal temperatures throughout the delivery process. Featuring forced hot and cold air technology, the Double Flow ErgoServ 4s ensures exceptional food quality, improved workflow efficiency and compliance with food safety standards from kitchen to service point.
Effortless mobility
Designed with operator comfort in mind, the ErgoServ 4s delivers smooth push and pull handling to reduce effort and improve workflow efficiency.
Space Smart Design
Its compact footprint maximises available space while maintaining high capacity meal distribution performance.
Tailored to Your Environment
Customisable finishes and design options allow to seamlessly complete your facility's aesthetics and branding.
Technical Specifications
Socamel Double Flow ErgoServ 4s XS 2 wells
The ErgoServ trolley:
Dimensions (W x D x H) | 756mm x 610mm x 1373mm |
Net Weight | 110 kg |
Maximum number of Trays | 24 |
Number of levels | 2 x 12 |
Pitch between levels | 78 mm |
Protection level | IPX 4 |
The Double Flow Docking Station:
Dimensions (W x D x H) | 930mm x 595mm x 1738mm |
Docking Station + shuttle length | 1230 mm |
Buffer Height | 1400 mm |
Gross Weight | 159 kg |
Voltage | 415 three phase AC |
Frequency | 50 Hz |
Power | 8340 W |
Recommended Fuses | 3 x 16 A |
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Advanced Forced Air Convection Technology
At the heart of the Socamel Double Flow ErgoServ 4s is its advanced forced and directed air convection technology, engineered to maintain exceptional meal quality from kitchen to service. By delivering precisely controlled hot and cold airflow directly to each tray, the system ensures outstanding temperature consistency, preserves food texture and presentation and supports a wide variety of menu items. Whether operating in cook serve or cook chill environments, this innovative technology provides reliable performance, enhanced food safety and superior dining experiences for patients, residents and guests.
Cook - Serve:
Designed for freshly prepared meal service, the Cook-Serve function maintains both hot and cold meal components at their ideal serving temperatures throughout the distribution process. Powered by Socamel's advanced air convection technology, it ensures consistent temperature holding and exceptional food quality from kitchen to point of service. Its efficient operating cycles also enable multiple tray trolleys to be connected to a single docking station, maximising operational productivity.
Cook - Chill:
The Cook-Chill function provides maximum flexibility for modern foodservice operations by rapidly reducing and maintaining food temperatures within a controlled chilled environment. At the programmed service time, hot meal components are automatically regenerated while cold items remain perfectly chilled, ensuring every meal is served at its optimal temperature. This intelligent process helps preserve food quality, enhance food safety and improve operational efficiency.
Double Flow Docking Station
The Double Flow Docking station is the powerhouse behind the Socamel Double Flow ErgoServ 4s meal distribution system. Designed to seamlessly connect with ErgoServ tray trolleys, the station delivers precisely controlled hot and cold airflow to maintain, regenerate or chill meals according to operational requirements. Its advanced air management technology ensures consistent temperature distribution across every tray, helping healthcare and institutional foodservice operators deliver meals at their intended serving temperature while maintaining food quality and safety.
Whether supporting cook serve or cook chill workflows, the docking station provides exceptional flexibility, allowing facilities to optimise meal service, improve efficiency and enhance the dining experience for guests, residents and patients.
Characteristics & Benefits:
- Precise temperature control for hot and cold meal components.
- Uniform airflow distribution across all tray levels.
- Supports a wide range of crockery types, including porcelain, melamine and disposable meal service solutions.
- Enhances food safety through controlled temperature management.
- Reduces operational complexity with automated temperature cycles.
- Optimise kitchen workflow and meal delivery logistics.
- Reliable performance for hospitals, aged care facilities and large scale institutional catering operations.
- Designed for continuous daily operation in demanding foodservice environments.
The Double Flow Docking Station is more than a charging or connection point, it is the central technology hub that ensures every meal reaches its destination with exceptional temperature consistency, quality and presentation.
Dual Temperature Air Management: Simultaneously generates and distributes both hot and cold airflow, ensuring each meal component is maintained at its ideal temperature.
Advanced Air Convection Technology: Utilises Socamel's forced and directed air convection system to deliver homogeneous airflow throughout the trolley, guaranteeing consistent results for every tray.
Cook Serve & Cook Chill Compatible: Supports both meal production methods, allowing facilities to adapt to changing operational requirements without compromising food quality.
Rapid Temperature Control: Features high performance temperature regulation for fast temperature recovery and reliable meal holding or regeneration.
Multi Trolley Efficiency: Short operating cycles allow multiple tray trolleys to be connected to a single docking station, maximising productivity and reducing infrastructure requirements.
Food Quality Preservation: Maintains the texture, appearance and flavour of a wide variety of menu items, including challenging foods such as breaded products, gratins, pastries and fried items.
Intuitive Digital Touchscreen Control: The integrated digital touchscreen provides operators with simple, intuitive control over meal regeneration, holding and cooling cycles. Real time monitoring, programmable settings and clear visual status indicators enable precise temperature management while streamlining daily operations and reducing training requirements.
Smart Programmable Controls: Advanced programmable settings allow meal holding, chilling and regeneration cycles to be automated for greater efficiency, consistency and operational control.
Features & Benefits Breakdown
Flexible Meal Production for Every Foodservice Environment
The Socamel Double Flow ErgoServ 4s seamlessly supports Cook Serve, Cook Chill and Cook Freeze operations, giving foodservice providers the flexibility to choose the workflow that best suits their needs. From maintaining freshly prepared meals to regenerating chilled or frozen dishes, the system delivers precise temperature control, consistent food quality and reliable performance. Powered by advanced dual airflow technology, it ensures every meal is served at its optimal temperature while improving efficiency, food safety and operational flexibility.
Engineered for Everyday Excellence
Built to withstand the demands of busy healthcare and institutional foodservice environments, the Double Flow ErgoServ 4s features a premium stainless steel construction that delivers exceptional durability, hygiene and long term reliability. Its smooth, easy to clean surfaces support stringent infection control and food safety standards, while the robust design ensures dependable performance day after day. Integrated protective bumpers surround the unit to help minimise impact damage during transport and manoeuvring, protecting both the trolley and facility interiors. Designed to reduce physical strain, the ErgoServ insert enables smooth, easy handling and improved ergonomics for safer, more efficient trolley operation. Combining strength, functionality and a compact ergonomic design, the ErgoServ 4s offers effortless handling, reduced maintenance requirements and a professional appearance that complements modern healthcare environments.
SOCONNECT - Cloud based Operational Intelligence
SOCONNECT is an optional cloud based subscription service that customers can purchase to enhance meal distribution and equipment management. Socamel's intelligent software platform delivers real time data, monitoring and performance tracking. It provides full visibility of equipment status, maintenance needs and compliance indicators across the fleet. With continuous temperature monitoring, automated alerts and instant reporting via SMS or email, SOCONNECT ensures regulatory compliance and operational transparency. Its predictive maintenance capabilities help extend equipment lifespan, reduce downtime and optimise total cost of ownership. Integrated CMMS functionality delivers complete maintenance traceability, while secure cloud hosting ensures reliable performance, regular updates and up to 99% service availability.
Simplified Cleaning, Enhanced Hygiene
The Double Flow ErgoServ 4s is engineered to simplify cleaning and support the highest hygiene standards in healthcare and institutional foodservice environments. Generous spacing between tray levels provides easy access for thorough cleaning, helping to reduce cleaning time and improve overall sanitation. The integrated divider wall can be quickly removed without the need for tools, allowing operators to easily access internal surfaces for deep cleaning and maintenance. Combined with its smooth stainless steel construction and easy to clean design, the ErgoServ 4s helps maintain optimal hygiene while maximising operational efficiency.
Maximise Space, Maximise Efficiency
Designed with a compact footprint, the Double Flow ErgoServ 4s helps maximise valuable kitchen and meal service space without compromising capacity or performance. Its space efficient design allows facilities to optimise workflow, improve manoeuvrability and make the most of available storage and docking area. To further enhance operational efficiency, a single docking station can fully charge and prepare up to 3 trolleys within approximately one hour, ensuring equipment is ready for service when needed. By combining intelligent space utilisation with rapid turnaround times, the ErgoServ 4s helps streamline meal distribution operations and improve overall productivity.
Versatile Transport Integration
The Double Flow ErgoServ 4s offers a range of adaptable transportation options to suit diverse operational needs, including tilting, telescopic and pivot tow bar configurations. Each option is designed to ensure smooth, safe and ergonomic handling, allowing effortless integration into existing kitchen and service workflows. In addition, the system is fully compatible with automated guided vehicle (AGV) transport systems, enabling seamless automation opportunities for facilities looking to enhance efficiency, reduce manual handling and future proof their meal distribution operations. This flexibility ensures reliable performance across both traditional and automated foodservice environments.
Customised to Reflect Your Facility
The Double Flow ErgoServ 4s can be tailored to complement the unique style and environment of your facility at an additional cost. With a range of customisation options available, the trolley can be designed to align with your branding, interior decor or patient centred care initiatives. By combining functionality with personalised appearance, the ErgoServ 4s helps create a more welcoming and professional dining experience while seamlessly integrating into modern healthcare and aged care environments.
Tray Options
A range of tray configurations is available to support different kitchen workflows, service styles and operational requirements. Designed to integrate seamlessly with the Double Flow ErgoServ 4s system, each tray option ensures reliable performance, consistent handling and efficient meal distribution. Whether focused on capacity, presentation or specific dietary needs, these flexible tray solutions allow facilities to tailor their setup to achieve optimal results in any foodservice environment.
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