Socamel Double Flow ErgoServ 4S Senior Confort 14+15 Levels
The Socamel Double Flow ErgoServ 4S Senior Confort 14+15 levels is purpose built for high capacity meal distribution in hospitals, aged care facilities and large scale catering operations. Designed to accommodate up to 29 confort meal trays across its 14+15 level configuration, this premium trolley works seamlessly with the Double Flow docking station to maintain precise hot and cold food temperatures throughout the distribution process. Its innovative forced and directed air convection technology helps preserve meal quality, texture and food safety, ensuring every tray reaches the end user in optimal condition. Combining a durable stainless steel construction, exceptional manoeuvrability and an ergonomic design, the ErgoServ 4S Senior Confort delivers an efficient, hygienic and reliable solution for modern healthcare foodservice environments.
Move with Confidence
Designed with ergonomics in mind, a smooth push pull motion for effortless manoeuvrability, reducing operator fatigue and improving efficiency during meal service.
Smarter Use of Space
Maximise operational efficiency with a space saving design that delivers exceptional tray capacity while fitting seamlessly into confined kitchens, corridors and storage areas.
Make it Uniquely Yours
Create a trolley that complements your facility's identity with optional custom finishes and design elements, allowing you to match your brand aesthetics and interior environment at an additional cost.
The Double Flow Docking Station:
Dimensions (W x D x H) | 930mm x 595mm x 1973mm |
Docking station + shuttle length | 1360 mm |
Buffer Height | 1630 mm |
Gross Weight | 163 kg |
Voltage | 415 V three phase AC |
Frequency | 50 Hz |
Power | 9966 W |
Recommended Fuses | 3 x 16 A |
Technical Specifications
Socamel Double Flow ErgoServ 4s Senior Confort 14+15 Levels
The ErgoServ Trolley:
Dimensions (W x D x H) | 795mm x 920mm x 1610mm |
Net Weight | 151 kg |
Maximum Load | 130 kg |
Number of Levels | 12 + 13 |
Maximum number of trays | 25 |
Pitch between levels | 90 mm |
Push/Pull/Motion | 3 / 3 / 2 daN |
For mobile devices, scroll to the right to view table.
Advanced Forced Air Convection Technology
At the heart of the Socamel Double Flow ErgoServ system is its advanced forced & directed air convection technology, engineered to deliver precise, uniform and reliable temperature control for every meal tray. Unlike conventional heating methods that can create hot and cold spots, the system uses powerful fans to circulate conditioned air through carefully designed airflow channels, directing hot and chilled air exactly where it is needed. This controlled air distribution ensures consistent temperatures across every tray level, regardless of the trolley's load or position.
Working in conjunction with the Double Flow docking station, the technology independently manages hot and cold air streams, allowing hot meal components to be regenerated or maintained at serving temperature while chilled items such as desserts, salads and dairy products remain safely cold within the same tray. The continuous circulation of conditioned air promotes rapid temperature recovery whenever the trolley doors are opened, helping maintain food safety, meal quality and service consistency throughout distribution.
By delivering even heat transfer without direct contact, the advanced air convection system helps preserve the texture, flavour, moisture and appearance of meals while reducing risk of overcooking or temperature inconsistencies. The result is a reliable dual temperature meal delivery solution that supports efficient foodservice operations while ensuring every meal reaches the end user exactly as intended.
Cook - Serve:
In cook-serve workflow, freshly prepared meals are plated and loaded directly into ErgoServ trolley before being connected to the Double Flow docking station. The advanced forced and directed air convection system quickly brings meals to the correct serving temperature and continuously circulates conditioned air to maintain consistent heat and cold throughout the trolley. This ensures hot meals remain appetising, cold components stay chilled and every tray is delivered at the ideal serving temperature with exceptional consistency.
Cook - Chill:
For cook-chill production, meals are prepared in advance, rapidly chilled and stored until required. Prior to service, the loaded ErgoServ trolley is connected to the Double Flow docking station, where the advanced forced and directed air convection system regenerates hot meal components while simultaneously maintaining chilled food at safe temperatures. The precise airflow ensures gentle, even reheating without compromising food quality, while cold items remain consistently chilled. This dual temperature capability allows healthcare facilities to streamline production, improve workflow efficiency, reduce labour demands during peak service and consistently deliver high quality meals.
Double Flow Docking Station
The Socamel Double Flow Docking station is the intelligent hub of the Double Flow meal distribution system, delivering the precise heating, cooling and airflow management required to ensure every meal is served at its intended temperatures. Working seamlessly with the ErgoServ trolley, the docking station powers the advanced forced and directed air convection technology, independently controlling hot and cold air streams to regenerate, maintain and preserve meal quality throughout the service cycle.
Designed for demanding healthcare and institutional foodservice environments, the docking station provides exceptional temperature accuracy, rapid thermal recovery and reliable performance while supporting both cook-chill and cook-serve operations. Its modular and scalable design allows facilities to expand capacity as operational needs grow, making it an ideal solution for hospitals, aged care facilities and large scale catering operations.
Characteristics & Benefits:
- Independently preserves hot and chilled meal components within the same tray, ensuring every meal is delivered at the ideal serving temperature while maintaining exceptional food quality and safety.
- Utilises forced and directed air convection technology to distribute conditioned air evenly throughout the trolley, delivering precise and consistent temperature control across every tray level.
- Supports cook-serve, cook-chill and cook-freeze workflows, providing the flexibility to accommodate a wide range of food production and meal distribution requirements.
- Optimises heating and cooling performance through intelligent airflow management, reducing energy consumption and operating costs while maintaining consistent meal quality.
- Compatible with the optional SOCONNECT cloud platform, providing remote equipment monitoring, HACCP data logging, fleet management, predictive maintenance and real time operational insights for greater efficiency and control.
Precise Dual Temperature Control: Simultaneously controls seperate hot and chilled airflow circuits to maintain the correct temperature for every meal component.
Advanced Airflow Distribution: Delivers uniform conditioned air throughout the trolley for consistent meal regeneration and temperature maintenance across every level.
Rapid Temperature Recovery: Quickly restores operating temperatures after door openings, helping preserve food quality and food safety during busy service periods.
Freshness Preserved, Quality Delivered: Maintains the freshness, flavour, texture and presentation of every meal from preparation through to service, ensuring an exceptional dining experience for every end user.
Intuitive Touchscreen Interface: A user friendly touchscreen display provides simple access to operating modes, temperature settings, diagnostics and system status, enabling fast and efficient operation by kitchen staff.
Scalable To Your Operation: Whether servicing a single ward or an entire healthcare facility, the modular design allows additional docking stations to be integrated as meal production requirements.
Energy Efficient Performance: Optimised airflow management and intelligent temperature regulation minimise unnecessary energy consumption while maintaining consistent thermal performance.
Features & Benefits Breakdown
One Trolley, Every Workflow
The Socamel Double Flow ErgoServ is engineered to support a wide range of meal production systems, including cook-serve, cook-chill and cook-freeze operations. This multi mode capability enables healthcare facilities, aged care providers and institutional caterers to adopt the workflow that best suits their operational requirements without compromising meal quality. Whether serving freshly prepared meals or regenerating pre chilled or frozen meals, the ErgoServ system delivers consistent temperature control, operational flexibility and reliable performance across every service.
Engineered for Everyday Durability
Constructed from premium stainless steel, the ErgoServ trolley is built to withstand the rigorous demands of daily commercial foodservice environments. Integrated impact resistant bumpers help protect both the trolley and surrounding infrastructure during transport, reducing wear and maintenance costs. The ergonomic ErgoServ insert has been thoughtfully designed to improve operator comfort, providing easier tray access and smoother meal handling for safer, more efficient service.
Connected Intelligence - SOCONNECT
Unlock greater visibility and control with SOCONNECT, Socamel's optional cloud based fleet management platform. This intelligent subscription service enables operators to remotely monitor trolley status, access HACCP temperature records, receive predictive maintenance notifications and analyse operational performance from a central dashboard. By providing real time insights into equipment usage and system health, SOCONNECT helps reduce downtime, improve compliance, optimise maintenance scheduling and enhance the overall efficiency of the meal distribution operations.
Designed for Faster, More Hygienic Cleaning
Maintaining the highest standards of hygiene is simple with ErgoServ's intelligent, easy to clean design. The internal divider system can be completely removed without the use of tools, allowing unrestricted access to every internal surface for fast and thorough cleaning. Smooth stainless steel interiors minimise dirt build up while reducing cleaning time, helping facilities support infection control procedures, HACCP compliance and efficient turnaround between meal services.
Compact by Design. Efficient by Nature.
Designed to maximise capacity while minimising floor space, the ErgoServ offers a compact footprint that fits seamlessly into busy healthcare environments. Its space efficient design allows effortless navigation through narrow corridors, lifts, kitchens and patient wards without sacrificing meal capacity. The result is greater operational flexibility, improved workflow and more efficient use of valuable storage and preparation areas.
Ready for Tomorrow's Workflow
The ErgoServ trolley adapts to the unique transport requirements of every facility with a choice of telescopic, tilting or pivot tow bar configurations. It is also fully compatible with Automated Guided Vehicles (AGVs), enabling seamless integration into automated meal distribution systems. Whether operated manually or incorporated into a smart logistics network, the trolley provides a future ready solution that improves efficiency, reduces manual handling and supports evolving healthcare operations.
Design to reflect Your Environment
Create a meal distribution solution that complements your facility's identity with optional customisable trolley finishes. Available at an additional cost, the exterior can be personalised with colours, finishes or branding elements to match your organisation's aesthetics, interior design or corporate identity. This customisation helps create a more welcoming dining environment while reinforcing your brand and delivering a polished, professional appearance throughout your facility.
Tray Options
A range of tray configurations are available to support different kitchen workflows, service styles and operational requirements. Designed to integrate seamlessly with the Double Flow ErgoServ 4s system, each tray option ensures reliable performance, consistent handling and efficient meal distribution. Whether focused on capacity, presentation or specific dietary needs, these flexible tray solutions allow facilities to tailor their setup to achieve optimal results in any foodservice environment.
Flat Gastronorm V1
Antibacterial- 530mm x 325mm
Flat Gastronorm V2
530mm x 325mm
2 Compartments Gastronorm
2 compartments- 530mm x 325mm
Flat Optimum
530mm x 260mm
Flat Confort
530mm x 370mm
2 Compartments Confort
2 compartments- 530mm x 370mm
Gastronorm +
560mm x 325mm
Gastronorm XS
420mm x 280mm
Get a Quote
Please fill in your details in the fields required and we will get in touch with a quote.