Socamel Double Flow ErgoServ 4S Senior Confort 12+13 Levels
Socamel Double Flow ErgoServ 4S Senior Confort 12+13 levels is designed for high capacity healthcare meal distribution, delivering exceptional performance, food safety and operational efficiency. Combining the lightweight ErgoServ transport trolley with the advanced Double Flow docking station, this solution maintains hot and cold foods at their ideal serving temperatures throughout the delivery process. Its ergonomic design, generous tray capacity and flexible multi mode operation make it an ideal choice for hospitals, aged care facilities and large scale catering environments seeking reliable, efficient and patient focused meal service. Built to streamline logistics while reducing manual handling, the Senior Confort model ensures every meal is delivered with consistent quality and maximum efficiency.
Effortless Push & Pull Motions
Designed for smooth, ergonomic handling, glides effortlessly through healthcare environments, reducing operator strain and improving day to day efficiency.
Efficient By Design
Its space saving footprint maximises storage and operational flexibility, making it ideal for facilities where every square metre counts without compromising the capacity.
Tailored to Your Brand
Create a meal distribution solution that reflects your organisation's image with custom trolley finishes and colour options, available at an additional cost.
The Double Flow Docking Station:
Dimensions (W x D x H) | 930mm x 595mm x 1973mm |
Docking station + shuttle length | 1360 mm |
Buffer Height | 1630 mm |
Gross Weight | 163 kg |
Voltage | 415 V three phase AC |
Frequency | 50 Hz |
Power | 9966 W |
Recommended Fuses | 3 x 16 A |
Technical Specifications
Socamel Double Flow ErgoServ 4s Senior Confort 12+13 Levels
The ErgoServ Trolley:
Dimensions (W x D x H) | 795mm x 920mm x 1610mm |
Net Weight | 151 kg |
Maximum Load | 130 kg |
Number of Levels | 12 + 13 |
Maximum number of trays | 25 |
Pitch between levels | 90 mm |
Push/Pull/Motion | 3 / 3 / 2 daN |
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Advanced Forced Air Convection Technology
The Socamel Double Flow system incorporates Advanced Forced Air Convection technology, engineered to deliver exceptional temperature control throughout every stage of meal distribution. Using a powerful forced and directed airflow system, the docking station circulates conditioned air evenly around each tray, independently maintaining hot and cold meal components within the same trolley. This ensures every meal reaches the end user at the correct serving temperature, preserving flavour, texture, appearance and nutritional quality.
Unlike conventional meal distribution systems that rely on passive heat retention, the Double Flow system actively manages temperatures during holding and transport. The continuous airflow minimises temperature fluctuations, provides rapid temperature recovery after door openings and ensures uniform heating and cooling across every tray level. The result is greater food safety, consistent meal quality, reduced food waste and compliance with HACCP food handling requirements.
Whether operating in hospitals, aged care facilities, rehabilitation centres or large institutional kitchens, the Double Flow system supports efficient workflows while helping staff deliver a superior dining experience for every patient or resident.
Cook - Serve:
Cook-serve method is ideal for facilities preparing meals fresh on site. Once meals are cooked, trays are loaded directly into the ErgoServ trolley and connected to the Double Flow docking station, where the advanced forced air convection system actively maintains hot foods at serving temperature while simultaneously keeping chilled items cold. This process reduces the time between cooking and service, helping to preserve food quality, texture and presentation while ensuring meals are delivered safely and consistently. It is an ideal solution for hospitals and aged care facilities seeking efficient meal service without compromising quality.
Cook - Chill:
The cook-chill method provides maximum flexibility for facilities using centralised or batch meal production. Meals are prepared in advance, rapidly chilled to preserve freshness, the Double Flow docking station gently regenerates hot meal components while independently maintaining cold foods at chilled temperatures. The advanced forced air convection technology ensures even heat distribution across every tray, eliminating hot and cold spots and delivering consistent regeneration results. This allows healthcare providers to produce meals in advance, optimise kitchen resources, reduce labour pressures and streamline meal service without sacrificing food quality or safety.
Double Flow Docking Station
The Socamel Double Flow Docking station is the intelligent heart of the Double Flow meal distribution system, designed to deliver precise temperature control, operational flexibility and exceptional food quality. Working seamlessly with the ErgoServ transport trolley, the docking station uses Advanced Forced and Directed air convection technology to independently maintain hot and cold meal components within same tray, ensuring every meal is served at its ideal temperature.
Whether supporting cook-serve, cook-chill or cook-freeze operations, the Double Flow docking station adapts to a wide range of healthcare catering workflows. Its advanced technology provides consistent airflow, rapid temperature recovery and energy efficient performance, enabling hospitals, aged care facilities and institutional kitchens to deliver safe, high quality meals while improving productivity and reducing operating costs.
Designed with scalability and ease of use in mind, the docking station can be integrated into both new and existing meal distribution systems, making it an ideal solution for facilities looking to future proof their foodservice operations.
Characteristics & Benefits:
- Independently maintains hot and cold meal components within the same tray, ensuring every dish is served at its optimal temperature for maximum food quality and safety.
- Engineered with forced and directed air convection technology to deliver uniform airflow throughout the trolley, providing consistent temperature control across every tray level.
- Supports cook-serve, cook-chill and cook-freeze meal distribution methods, allowing facilities to adapt to changing production and service requirements.
- Optimise heating and cooling performance while minimising energy consumption, helping reduce operating costs without compromising meal quality.
- Compatible with option SOCONNECT platform, enabling remote monitoring, HACCP reporting, fleet management, predictive maintenance and real time operational insights for smarter foodservice management.
Precise Dual Temperature Control: Advanced airflow technology independently regulates hot and cold compartments within the same meal tray, ensuring every meal component is maintained at its optimal serving temperature.
Uniform Airflow Distribution: Forced and directed air convection delivers consistent airflow throughout every tray level, eliminating temperature variations and ensuring even heating and cooling across the entire trolley.
Rapid Temperature Recovery: The system quickly restores internal temperatures after door openings, maintaining food safety and consistent quality during busy service periods.
Freshness You Can Taste: Maintains the freshness, flavour, texture and presentation of meals from preparation through to serving
Effortless System Management: Designed for ease of use, the integrated touchscreen allows operators to effortlessly configure settings, monitor regeneration progress and view system information at a glance for efficient day to day operation.
Scalable & Future Ready: The modular design allows additional docking stations to be integrated as meal service requirements grow, providing a flexible solution for expanding healthcare facilities.
Energy Efficient Performance: Intelligent temperature management optimises heating and cooling performance while reducing energy consumption, helping facilities lower operating costs and improve sustainability.
Features & Benefits Breakdown
Flexible Meal Service, Your Way
Designed to support a wide range of healthcare catering workflows, the Double Flow ErgoServ system is compatible with cook-serve, cook-chill and cook-freeze meal production methods. This operational flexibility allows facilities to adapt to changing service demands while maintaining precise temperature control for every meal. Whether preparing fresh meals daily or regenerating centrally produced meals, the system delivers consistent food quality, enhanced food safety and improved operational efficiency.
Built for Everyday Healthcare Demands
Constructed from premium grade stainless steel, the ErgoServ trolley is engineered for durability, hygiene and long term performance in demanding healthcare environments. Integrated protective bumpers help safeguard both the trolley and surrounding infrastructure during transport, while the ergonomic ErgoServ insert provides a comfortable working height and improved accessibility for staff. Together, these features reduce manual handling effort and contribute to a safer, more efficient meal distribution.
Connected Foodservice Intelligence
Unlock the full potential of your meal distribution system with SOCONNECT, Socamel's optional cloud based subscription platform. Providing real time visibility across your connected fleet, SOCONNECT enables remote monitoring of trolley performance, HACCP temperature reporting, predictive maintenance alerts and detailed operational analytics. By improving traceability, reducing downtime and supporting proactive maintenance, SOCONNECT helps healthcare facilities optimise efficiency while ensuring compliance with food safety standards.
Designed for Fast & Easy Maintenance
Maintaining exceptional hygiene is quick and effortless thanks to the trolley's intelligent, user friendly design. The internal tray dividers can be removed without the use of tools, providing unrestricted access to all internal surfaces for thorough cleaning and sanitisation. This reduces cleaning time, supports infection control protocols and helps maintain the high hygiene standards essential in hospitals, aged care facilities and healthcare catering environments.
Space Saving Performance
Designed with a compact footprint, the ErgoServ trolley maximises storage capacity without occupying unnecessary floor space. Its slim, highly manoeuvrable design allows staff to navigate corridors, lifts and service areas with ease while optimising valuable kitchen and storage space. The efficient layout enables high capacity meal distribution without compromising mobility or operational performance.
Engineered for Every Transport Requirement
The ErgoServ trolley can be configured with telescopic, tilting or pivot tow bar options to suit the operational requirements of the different healthcare facilities. For organisations embracing automation, the trolley is also fully compatible with Automated Guided Vehicles (AGVs), enabling seamless integration into automated meal transport systems. This flexibility supports both current workflows and future operational developments, helping facilities improve efficiency and reduce manual handling.
Design to reflect Your Environment
Create a meal distribution solution that complements your facility's identity with a customisable trolley exterior. Available in a range of finishes, colours and design options, the ErgoServ trolley can be tailored to match your brand, interior decor or patient environment, creating a more welcoming and professional appearance. This customisation option is available at an additional cost, allowing facilities to combine operational excellence with a cohesive visual aesthetics.
Tray Options
A range of tray configurations is available to support different kitchen workflows, service styles and operational requirements. Designed to integrate seamlessly with the Double Flow ErgoServ 4s system, each tray option ensures reliable performance, consistent handling and efficient meal distribution. Whether focused on capacity, presentation or specific dietary needs, these flexible tray solutions allow facilities to tailor their setup to achieve optimal results in any foodservice environment.
Flat Gastronorm V1
Antibacterial- 530mm x 325mm
Flat Gastronorm V2
530mm x 325mm
2 Compartments Gastronorm
2 compartments- 530mm x 325mm
Flat Optimum
530mm x 260mm
Flat Confort
530mm x 370mm
2 Compartments Confort
2 compartments- 530mm x 370mm
Gastronorm +
560mm x 325mm
Gastronorm XS
420mm x 280mm
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