Socamel Double Flow ErgoServ 4S Senior 2 wells with 15 Levels
The Socamel Double Flow ErgoServ 4S Senior 2 wells with 15 levels is a high capacity meal distribution trolley designed to deliver exceptional temperature control, efficiency and reliability in demanding healthcare and aged care environments. Featuring Socamel's innovative Double Flow technology, the system keeps hot and cold meal components separated throughout transport, preserving food quality, texture and serving temperatures until the point of service. With a generous 15 level capacity across 2 wells, the Senior model is ideal for facilities serving large volumes of meals while maintaining strict food safety standards. Its durable stainless steel construction, ergonomic design and compatibility with the Double Flow docking station make it a dependable solution for streamlined meal delivery and efficient daily operations.
Effortless Manoeuvrability
Engineered for smooth push and pull operation, reducing operator effort and improving handling in busy meal service environments.
Space Saving Design
A compact footprint maximises operational efficiency, making it ideal for facilities where space is at a premium.
Reflect Your Brand
Customise the trolley's exterior to complement your facility's aesthetics and brand identity with optional personalised finishes.
The Double Flow Docking Station:
Dimensions (W x D x H) | 930mm x 595mm x 1973mm |
Docking station + shuttle length | 1360 mm |
Buffer Height | 1630 mm |
Gross Weight | 163 kg |
Voltage | 415 V three phase AC |
Frequency | 50 Hz |
Power | 9966 W |
Recommended Fuses | 3 x 16 A |
Technical Specifications
Socamel Double Flow ErgoServ 4s Senior 2 wells with 15 Levels
The ErgoServ Trolley:
Dimensions (W x D x H) | 795mm x 920mm x 1610mm |
Net Weight | 151 kg |
Maximum Load | 130 kg |
Number of Levels | 2 x 15 |
Maximum number of trays | 30 |
Pitch between levels | 78 mm |
Push/Pull/Motion | 3.5 / 3.5 / 2 daN |
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Advanced Forced Air Convection Technology
At the heart of the Socamel Double Flow ErgoServ is its Advanced Forced air convection technology, engineered to deliver exceptional temperature consistency, food quality and operational efficiency. The system uses carefully controlled, high performance airflow to circulate heated and chilled air evenly throughout the trolley, ensuring every tray receives uniform temperature distribution from top to bottom. This eliminates hot and cold spots, helping to maintain the integrity, taste, texture and presentation of every meal during transport and service.
The Double Flow system features independently controlled hot and cold air circuits, allowing hot and chilled components to be transported simultaneously within the same trolley while remaining completely separated. This dual temperature technology ensures each food item is held at its ideal temperature, supporting strict HACCP food safety standards and delivering a consistently high quality dining experience.
Designed for demanding healthcare and aged care environments, the advanced convection system also provides rapid temperature recovery after door openings, reducing heat loss and maintaining stable conditions throughout meal distribution. The result is improved food quality, enhanced service efficiency, reduced waste and greater confidence that every meal reaches the end user exactly as intended.
Cook - Serve:
Designed for traditional meal service, the cook serve process transports freshly prepared meals directly from the kitchen to the point of service while maintaining safe serving temperatures. The advanced air convection system keeps hot meals and chilled items cold throughout transportation, allowing patients and residents to enjoy meals as intended with maximum freshness and quality.
Cook - Chill:
For facilities operating a cook-chill system, meals are prepared in advance, rapidly chilled and stored until required for service. When connected to the Double Flow docking station, the ErgoServ trolley precisely reheats hot meal components while maintaining chilled foods at the correct temperature. This dual temperature process ensures consistent meal quality, improves kitchen efficiency, reduces food waste and provides greater flexibility for larger scale healthcare and aged care meal distribution.
Double Flow Docking Station
The Socamel Double Flow Docking station is the intelligent control centre of the Double Flow meal distribution system, purpose built to deliver precise temperature management, efficient meal regeneration and dependable performance in healthcare and aged care environments. Working seamlessly with the ErgoServ trolley range, the docking station prepares each trolley for service by independently controlling the heating and cooling circuits, ensuring hot and chilled meal components are maintained at their ideal temperatures from kitchen to point of service.
Engineered to support cook-serve and cook-chill operations, the docking station uses advanced forced air convection technology to provide uniform airflow, rapid temperature recovery and consistent performance across every tray level. This ensures meals retain their quality, texture, flavour and presentation while meeting strict HACCP food safety standards.
Beyond temperature control, the Double Flow docking station is designed to improve operational efficiency and simplify large scale meal distribution. Its intuitive touchscreen interface, automated operating cycles and scalable configuration help reduce manual handling, optimise kitchen workflows and increase productivity. Whether servicing a single ward or an entire healthcare facility, the docking station provides a reliable, flexible and future ready solution for delivering consistently high quality meals with every service.
Characteristics & Benefits:
- Supports both cook-serve and cook-chill meal distribution workflows.
- Seamlessly integrates with the complete Socamel Double Flow ErgoServ Senior trolley range.
- Provides consistent meal regeneration for improved food quality, taste and presentation.
- Reduces manual intervention through automated temperature regulation and monitoring.
- Enhances workflow efficiency by preparing trolleys for service with minimal operator input.
- Built for continuous daily operation in demanding healthcare, aged care and institutional foodservice environments.
Dual temperature Precision: Independently controls hot and cold air circuits to simultaneously maintain hot and chilled meal components at their ideal serving temperatures.
Advanced Air Convection System: Delivers powerful, evenly distributed airflow for consistent temperature performance across every tray level, eliminating hot and cold spots.
Rapid Heat Recovery: Quickly restores operating temperatures after trolley loading and door openings, ensuring uninterrupted meal quality throughout service.
Intuitive Touchscreen Controls: A user friendly interface enables simple operation, temperature monitoring and quick access to system settings.
High-Capacity Performance: Capable of conditioning and charging multiple trolleys, making it ideal for high volume meal distribution operations.
Scalable System Design: Easily adapts to changing operational requirements, supporting facilities as meal volumes grow or service needs evolve.
Reliable Food Safety: Maintains precise temperature control throughout the regeneration and holding process, supporting HACCP compliance and ensuring meals are served safely and consistently.
Features & Benefits Breakdown
Flexible Multi-Mode Operation
The Double Flow ErgoServ is designed to support the evolving needs of modern healthcare and aged care foodservice by offering flexible multi mode operation. Compatible with a cook-chill, cook-serve and cook-freeze meal distribution system, the trolley seamlessly adapts to different production workflows while maintaining precise temperature control throughout transport and service. This operational flexibility allows facilities to optimise kitchen efficiency, improve meal quality and respond to changing service requirements without compromising food safety or performance.
Built for Everyday Durability
Manufactured from premium stainless steel, the Double Flow ErgoServ is built to withstand the demanding conditions of high volume healthcare environments. Its robust construction offers exceptional durability, corrosion resistance and long term reliability, ensuring years of dependable service. Integrated protective bumpers help minimise damage from daily impacts during transport, while the ergonomic ErgoServ insert enhances user comfort by providing a practical and efficient interface for loading, unloading and serving meals. The result is a trolley that combines strength, functionality and ease of use for everyday operation.
Connected Intelligence with SOCONNECT
Unlock the full potential of your meal distribution fleet with SOCONNECT, Socamel's optional cloud based subscription platform. Designed to provide complete visibility over trolley operations, SOCONNECT enables real time equipment monitoring, HACCP data recording, predictive maintenance alerts and performance analytics from a centralised dashboard. By identifying potential issues before they become a problem and optimise operational efficiency. With secure remote access to key performance data, facilities can make informed decisions while ensuring continuous, reliable meal service.
Easy Cleaning & Enhanced Hygiene Control
Maintaining high hygiene standards has never been easier. The Double FlowErgoServ features removable internal dividers that can be quickly detached without use of tools, providing unrestricted access to the trolley interior for faster and more effective cleaning. This practical design reduces cleaning time between meal services, supports infection control protocols and helps maintain compliance with strict healthcare hygiene standards. By simplifying routine maintenance, staff can spend less time cleaning and more time focusing on patient and resident care.
Smart Design for Space Optimisation
Designed to maximise performance while minimising its footprint, the Double Flow ErgoServ offers a compact and space efficient design without compromising meal capacity. Its streamlined through narrow corridors, kitchens, lifts and service areas, making it particularly well suited to busy healthcare and aged care facilities where space is limited. The compact footprint also allows for more efficient storage and workflow planning, helping facilities optimise available space while maintaining high capacity meal distribution.
Adaptable Transport Solutions
The Double Flow ErgoServ can be configured to suit a wide range of operational requirements with the choice of telescopic, tilting or pivot tow bars. These options provide greater flexibility for different transport methods, facility layouts and handling preferences. For organisations embracing automation, the trolley is also fully compatible with Automated Guided Vehicles (AGVs), enabling seamless integration into automated logistics systems. This future ready compatibility helps reduce manual handling, improves transport efficiency and supports the transition towards smarter, more connected healthcare operations.
Tailored to Your Environment
Every healthcare facility has its own unique identity and the Double Flow ErgoServ can be customised to complement it. Available as an optional upgrade, the trolley's exterior can be personalised with a range of finishes, colours and design elements to align with your facility's interior aesthetics or corporate building. Whether creating a welcoming patient environment or reinforcing brand consistency throughout your organisation, customisation transforms the trolley from a functional piece of equipment into an extension of your facility's professional image.
Tray Options
A range of tray configurations are available to support different kitchen workflows, service styles and operational requirements. Designed to integrate seamlessly with the Double Flow ErgoServ 4s system, each tray option ensures reliable performance, consistent handling and efficient meal distribution. Whether focused on capacity, presentation or specific dietary needs, these flexible tray solutions allow facilities to tailor their setup to achieve optimal results in any foodservice environment.
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