Socamel Double Flow ErgoServ 4s Mini 2 wells

Socamel Double Flow ErgoServ 4S Mini 2 wells

Designed for healthcare and aged care environments where efficiency, food quality and workflow optimisation are critical, the Socamel Double Flow ErgoServ 4S Mini delivers intelligent meal distribution in a compact footprint. Combining the lightweight ErgoServ trolley with Socamel's advanced Double Flow docking technology, this innovative system ensures precise separation and temperature control of hot and cold meal components from kitchen to point of service. With capacity for up to 16 trays, the ErgoServ 4S Mini streamlines meal logistics, enhances patient satisfaction and supports food safety compliance through automated rethermalisation and integrated traceability. Its space saving design, effortless docking process and exceptional mobility make it the ideal solution for facilities seeking reliable, high performance meal delivery with maximum operational flexibility.

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Easy to Handle

Ergonomic design ensures comfortable and controlled movement throughout healthcare environments.

Space Saving Design

Engineered to optimise available floor space without compromising performance or capacity.

Customisable Solutions

Configure your trolley look to suit your service model, workflow and care environment.

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The Double Flow Docking Station:

Dimensions (W x D x H)	930mm x 595mm x 1418mm
Docking station + shuttle length	1360 mm
Buffer Height	1080 mm
Gross Weight	136 kg
Voltage	415 three phase AC
Frequency	50 Hz
Power	7800 W
Recommended Fuses	3 x 16 A

Technical Specifications

Socamel Double Flow ErgoServ 4s Mini 2 wells

The ErgoServ Trolley:

Dimensions (W x D x H)	795mm x 920mm x 1080mm
Net Weight	105 kg
Maximum Load	75 kg
Number of Levels	2 x 8
Maximum number of trays	16
Pitch between levels	78 mm
Push/Pull/Motion	2 / 2 / 1.5 daN

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Technical Specifications (ErgoServ Trolley) Technical Specifications (Double Flow Docking Station)

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Advanced Forced Air Convection Technology

The Socamel Double Flow ErgoServ 4S Mini incorporates advanced forced air convection technology engineered to deliver precise, dual temperature meal distribution in healthcare and aged care environments. At the core of the system is Socamel's innovative Double Flow technology, which independently controls and circulates heated and chilled air within dedicated channels throughout the trolley.

Unlike conventional meal distribution systems that rely on passive heat retention, the ErgoServ 4S Mini actively manages temperatures using high performance airflow to ensure every tray receives thermal treatment. Hot and cold meal components are maintained separately within the same tray, allowing each item to be served at its optimal temperature without compromising food quality or safety.

The forced air convection process delivers uniform airflow across every tray level, eliminating temperature variations between upper and lower positions and ensuring consistent results throughout the trolley. This advanced thermal management supports compliance with stringent food safety standards while preserving the appearance, texture, flavour and nutritional value of meals. By combining precise temperature control with automated operation and integrated traceability, the ErgoServ 4S Mini enhances workflow efficiency, reduces manual handling and improves the overall dining experience for patients and residents.

Cook - Serve:

For cook-serve applications, the ErgoServ 4S Mini preserves the quality of freshly prepared meals from the kitchen to the point of service. The advanced forced air convection system continuously circulates temperature controlled air throughout the trolley, maintaining hot dishes at serving temperature while keeping cold items consistently chilled.

Uniform airflow across every tray position minimises temperature variations and helps ensure each patient or resident receives a meal that meets the highest standards of quality and food safety. This reliable temperature retention supports efficient service delivery, reduces food waste and enhances the overall dining experience.

Cook - Chill:

Designed to support modern cook-chill workflows, the ErgoServ 4S Mini enables meals to be prepared in advance, rapidly chilled and stored until required for service. Once the trolley is docked, the integrated Double Flow system automatically regenerates hot meal components using controlled forced air convection while simultaneously maintaining cold items at the correct chilled temperature.

This precise temperature management ensures meals are safely reheated to serving conditions without compromising texture, moisture flavour or nutritional value. By separating meal production from service times, healthcare and aged care facilities can optimise kitchen resources, increase operational flexibility and maintain consistent meal quality across every service.

Double Flow Docking Station

The Socamel Double Flow Docking station is the intelligent thermal hub of the ErgoServ 4S Mini meal distribution system, delivering precise temperature control, automated meal regeneration and seamless workflow integration. Designed to work in conjunction with the ErgoServ trolley, the docking station connects quickly and securely to initiate the Double Flow process, independently managing hot and cold air circulation for every tray.

Using advanced forced air convection technology, the docking station simultaneously reheats hot meal components while maintaining chilled items at the correct serving temperature. This dual temperature operation ensures every meal is delivered with optimal quality, preserving flavour, texture, appearance and nutritional value while supporting strict food safety requirements.

The automated docking process reduces manual handling and minimises the risk of temperature fluctuations during meal preparation and service. With integrated temperature monitoring and traceability capabilities, operators gain greater visibility and control over every meal cycle, helping to ensure compliance with healthcare and aged care standards.

Characteristics & Benefits:

Independently controls heated and chilled airflow to maintain each meal component at its ideal serving temperature.
Efficiently reheats cook-chill meals while preserving food quality and consistency.
Supports precise temperature control and integrated traceability throughout the meal distribution process.
Uniform airflow ensures even thermal performance across every tray position.
Streamlines operations with fast, secure docking and automated temperature management.
Separates meal preparation from service times, optimising kitchen productivity and staffing resources.
Centralises thermal management within the docking station, enabling lightweight, compact trolley design.
Supports high volume meal distribution while maintaining reliable performance and operational flexibility.

By combining automated thermal management with advanced dual temperature technology, the Double Flow Docking Station enables healthcare and aged care facilities to deliver safer, higher quality meals with greater efficiency and control.

Dual Temperature Precision: Deliver perfectly balanced meals every time with independent hot and cold air management. The Double Flow docking station maintains each meal component at its ideal serving temperature simultaneously, ensuring superior food quality and compliance with food safety standards.

Consistent Airflow Performance: Advanced forced air convection technology delivers consistent airflow across every tray level for precise and even temperature control. This eliminates hot and cold spots, ensuring every meal is served with the same high standard of quality.

Rapid Thermal response: Rapid temperature recovery ensures reliable performance, even during frequent trolley loading and unloading. The docking station quickly restores optimal conditions to maintain food quality and service efficiency throughout meal distribution.

Exceptional Meal Quality: Protects the appearance, texture, flavour and nutritional value of every meal. Precise dual temperature control minimises thermal stress and preserves the integrity of both hot and cold meal components from kitchen to point of care.

Intelligent Touchscreen Control: Simplify operations with an intuitive touchscreen interface that provides real time monitoring, temperature management and cycle control. Easy access to operational data enhances user efficiency and supports traceability requirements.

Scalable for the Future: Built to evolve with changing operational needs, the Double Flow Docking Station offers a scalable solution for facilities of all sizes. Expand meal service capacity and adapt to future demands without compromising performance or workflow efficiency.

Optimised Cost Efficiency: Reduce operational costs throughout energy efficient performance, streamlined workflows and lower maintenance requirements. The centralised docking concept minimises equipment complexity while delivering long term reliability and value.

Features & Benefits Breakdown

Adaptable to Every Meal Distribution Model

The Socamel Double Flow ErgoServ 4s Mini is engineered to support a wide range of foodservice models with seamless compatibility across cook-chill, cook-serve and cook-freeze operations. This versatile approach enables healthcare and aged care facilities to adapt meal production and distribution processes to their unique operational requirements while maintaining consistent food quality and safety. Whether meals are prepared fresh for immediate service, chilled for later regeneration or frozen for extended storage and flexible scheduling, the Double Flow ErgoServ 4S Mini delivers precise dual temperature management throughout the entire meal delivery process. Its advanced forced air convection technology ensures hot and cold meal components are maintained at their optimal serving temperatures, regardless of the production method used. By supporting multiple meal service systems within a single platform, the ErgoServ 4S Mini helps facilities optimise kitchen workflows, improve resource utilisation, enhance service flexibility and future proof their foodservice operations.

Built for Demanding Environments

The Socamel Double Flow ErgoServ 4S Mini is engineered with a robust, healthcare grade construction designed to withstand the demands of high frequency meal distribution in hospitals, aged care facilities and institutional foodservice environments. Its durable design ensures long term reliability, easy maintenance and consistent performance, even under intensive daily use. The system incorporates a practical trolley insert concept that streamlines meals loading, unloading and handling throughout the service cycle. Removable inserts enable meals to be prepared, organised and transported efficiently while supporting faster turnaround times and reducing manual handling requirements. Combined with the lightweight ErgoServ trolley design, the insert system enhances operational flexibility, simplifies workflow management and improves hygiene by enabling efficient cleaning and maintenance.

Smart Connectivity for Complete Operational Control

SOCONNECT is an optional cloud based subscription service that customers can purchase to unlock advanced meal distribution and equipment management capabilities. Socamel's intelligent platform integrates seamlessly with the Double Flow ErgoServ 4S Mini, delivering real time connectivity, centralised data and comprehensive performance monitoring. By continuously monitoring key operational data including temperature performance, equipment status, maintenance activities and system alerts SOCONNECT enables proactive decision making and reduces manual intervention. Instant notifications, comprehensive reporting and integrated traceability help ensure every meal is delivered safely and consistently while supporting stringent food safety requirements. With built in maintenance management tools, secure cloud connectivity and scalable multi site functionality, SOCONNECT helps optimise servicing schedules, extend equipment lifespan and reduce total cost of ownership while delivering up to 99% service availability for reliable, uninterrupted operations.

Easy Access for Superior Clean-ability

The Double Flow ErgoServ 4S Mini is designed to simplify cleaning and support the highest hygiene standards in healthcare and aged care environments. Its innovative internal divider can be quickly removed without the use of tools, providing easy access to the trolley's interior for fast and thorough cleaning. By eliminating complex disassembly procedures, the ErgoServ 4S Mini reduces cleaning time, minimises downtime and helps staff maintain efficient meal service workflows. The smooth, easy to clean surfaces and accessible internal components support effective infection control protocols while reducing the risk of cross contamination. This user friendly design ensures maintenance is simple and consistent, enabling facilities to maintain exceptional hygiene standards, maximise equipment availability and enhance operational efficiency.

Maximum Productivity, Minimal Footprint

The Socamel Double Flow ErgoServ 4S Mini is designed to deliver exceptional meal service capacity while optimising valuable kitchen and service space. Its compact footprint enables healthcare and aged care facilities to maximise operational efficiency without compromising performance. Powered by the high efficiency Double Flow docking station, a single docking unit can process up to three ErgoServ 4S Mini trolleys in approximately one hour. This high throughput capability allows facilities to streamline meal distribution workflows, reduce equipment requirements and make more effective use of available floor space. By centralising thermal management within one docking station, the system supports greater productivity with fewer resources, helping to minimise capital investment and lower operating costs. The result is a scalable, space saving solution that enhances service flexibility and enables foodservice teams to efficiently meet changing meal demand.

Flexible Transport for Every Operations

The Double Flow ErgoServ 4S Mini is designed to adapt seamlessly to a wide range of transport and logistics within healthcare and aged care environments. Multiple tow bar configurations including tilting, telescopic and pivot designs provide exceptional manoeuvrability and flexibility, enabling operators to move trolleys safely and efficiently through diverse facility layouts. Engineered to support both manual and automated workflows, the ErgoServ 4S Mini is also compatible with Automatic Guided Vehicles (AGVs), helping facilities streamline internal logistics and prepare for the future of automated meal distribution. This versatile transport capability enhances operational efficiency, reduces manual handling and supports safer trolley movement across long distances and complex routes. Whether integrated into existing workflows or advanced automation systems, the ErgoServ 4S Mini delivers a scalable, future ready solution for modern foodservice operations.

Customised to Complement your Environment

The Double Flow ErgoServ 4s Mini offers the flexibility to customise the appearance of the trolley to align with the aesthetics and identity of your facility. From colour schemes and finishes to branding elements, the trolley can be tailored to create a cohesive and welcoming environment for patients, residents and visitors. Designed to integrate seamlessly into the healthcare and aged care settings, customisation options help transform meal delivery from a purely functional process into a more personalised and engaging experience. Whether supporting a contemporary hospital, a premium aged care residence or a specialised care environment, the ErgoServ 4S Mini can be adapted to reflect your organisation's unique style and standards. By combining advanced meal distribution technology with bespoke design options, the ErgoServ 4S Mini enhances the overall dining experience while maintaining the performance, hygiene and reliability expected in demanding care environments.

Tray Options

A range of tray configurations is available to support different kitchen workflows, service styles and operational requirements. Designed to integrate seamlessly with the Double Flow ErgoServ 4s system, each tray option ensures reliable performance, consistent handling and efficient meal distribution. Whether focused on capacity, presentation or specific dietary needs, these flexible tray solutions allow facilities to tailor their setup to achieve optimal results in any foodservice environment.