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Socamel Double Flow ErgoServ 4S Junior Confort 11+12 Levels

Designed for healthcare and foodservice environments where larger meal trays are required, the Socamel Double Flow ErgoServ 4S Junior Confort 11+12 levels provides an efficient, ergonomic and reliable solution for transporting and distributing meals. Built round Socamel's proven Double Flow system, the trolley safely separates hot and cold meal components within a single unit, helping preserve food quality and serving temperatures throughout the delivery process.

The Junior Confort 11+12 levels is specifically designed to accommodate larger trays, offering a total capacity of 23 trays across 11 and 12 levels. With its light weight construction, compact footprint, smooth manoeuvrability and hygienic design, the ErgoServ trolley streamlines meal logistics while reducing operator effort and supporting efficient healthcare catering workflows.

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Operator Comfort

Reduces physical effort for staff, supporting safer and more efficient meal service.

Greater Serving Capacity

Purpose built to accommodate larger capacity trays, providing extra surface area for bigger meal containers and greater flexibility.

Your Environment, Your Solution

Create a trolley look that aligns perfectly with your care setting and service requirements.


Technical Specifications

Socamel Double Flow ErgoServ 4s Junior Confront 11+12 Levels

The ErgoServ Trolley: 

Dimensions (W x D x H)

795mm x 920mm x 1380mm

Net Weight

197 kg

Maximum Load

160 kg

Number of Levels

11 + 12

Maximum number of trays

23

Pitch between levels

78 mm

Push/Pull/Motion

2.5 / 2.5 / 1.5 daN


The Double Flow Docking Station:

Dimensions (W x D x H)

930mm x 595mm x 1738mm

Docking station + shuttle length

1360 mm

Buffer Height

1400 mm

Gross Weight

152 kg

Voltage

415 V three phase AC

Frequency 

50 Hz

Power 

8340 W

Recommended Fuses

3 x 16 A


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Advanced Forced Air Convection Technology

Deliver every meal at its intended serving temperature with Socamel's advanced forced air convection technology. Engineered to create a consistent and controlled airflow throughout the trolley, the system evenly distributes heated and chilled air to every tray level, helping maintain the ideal temperature from kitchen to patient.

Unlike conventional meal delivery systems that can produce temperature variations between trays, the ErgoServ 4S continuously circulates conditioned air to ensure reliable thermal performance across the entire trolley. This uniform airflow helps preserve food quality, texture, flavour and presentation while reducing the risk of hot or cold spots.

Designed for demanding healthcare environments, the technology supports compliance with food safety standards, improves meal quality at the point of service and enhances patient satisfaction. Combined with the Double Flow docking station, it enables hot and cold meal components to be transported simultaneously within the same trolley, ensuring every meal is served exactly as intended.

Cook - Serve:

Purpose built to support cook-serve meal distribution, ensuring freshly prepared meals retain their quality from the kitchen to the point of service. Once the meals are plated, the trolley's advanced forced air convection system maintains the correct serving temperatures throughout transport, preserving the taste, texture and appearance of both hot and cold components. 

By delivering meals directly after preparation, the cook-serve workflow reduces handling and streamlines foodservice operations while helping maintain food safety and consistency.   

Cook - Chill:

Engineered to support cook-chill meal distribution, providing a reliable solution for healthcare facilities that prepare meals in advance. Chilled meals can be safely stored before service, then regenerated within the docking station to the correct serving temperatures while maintaining seperate hot and cold meal components.

Working in conjunction with Socamel's advanced forced air convection technology and Double Flow system, the trolley delivers uniform temperature control across every tray level, helping preserve food quality, flavour, texture and presentation.


Double Flow Docking Station

The Socamel Double Flow Docking station is the intelligent hub of the ErgoServ 4S meal distribution system, designed to regenerate, maintain and precisely control meal temperatures before service. Using advanced forced air convection technology, it delivers consistent heating and cooling performance throughout the trolley, ensuring every meal is served at the correct temperature while preserving food quality, safety and presentation.

Purpose built for healthcare and institutional foodservice, the docking station integrates seamlessly with the ErgoServ 4S trolley to support cook-serve, cook-chill and cook--freeze workflows. Its intuitive touchscreen controls, rapid temperature recovery and energy efficient operation help streamline meal service while improving operational efficiency and patient satisfaction. 

Characteristics & Benefits:
  • Simultaneously regenerates hot meals while maintaining chilled meal components within the same trolley.
  • Delivers uniform airflow for consistent temperatures across every tray level.
  • Quickly restores the correct operating temperature after the trolley is docked, minimising service delays.
  • Compatible with cook-serve, cook-chill and cook-freeze meal production system.
  • Simple controls enables staff to monitor and manage regeneration cycles with ease.
  • Helps preserve food temperature, texture, flavour and presentation from kitchen to point of service.
  • Maintains accurate temperature control to support HACCP and healthcare foodservice standards.
  • Optimised thermal management reduces energy consumption without compromising performance.
  • Easily integrates into healthcare facilities of varying size, from smaller hospitals to large central production kitchens.
  • Reduces manual intervention, streamlines meal distribution and supports timely meal delivery to patients.

Precision Thermal Control: Engineered to maintain accurate and stable temperatures throughout every stage of meal distribution, ensuring food is served exactly as intended.

Uniform Airflow Performance: Advanced airflow technology circulates air uniformly throughout the trolley, delivering consistent temperatures across every tray level.

Fast temperature Restoration: Rapidly returns to the desired operating temperature after docking, minimising downtime and keeping meal service on schedule.

Preserve Freshness & Quality: Locks in the flavour, texture and appearance of every meal, helping ensure food reaches the end user fresh, appetising and ready to enjoy.

Smart Touchscreen Operation: A modern touchscreen interface provides simple, intuitive touch control of regeneration cycles and system settings, making daily operation quick and efficient.

Built For Tomorrow's Foodservice: Designed to adapt to evolving healthcare and institutional catering requirements with a scalable, future ready platform that grows with your operation.

Optimised Operating Efficiency: Combines energy efficient performance with streamlined operation to help reduce running costs while maximising productivity and meal quality.



Features & Benefits Breakdown

Versatile Foodservice Production

The Socamel Double Flow ErgoServ 4s Junior Confort 11+12 levels is designed to seamlessly support the three most common foodservice production methods cook-serve, cook-chill and cook-freeze. Whether meals are served immediately after preparation, chilled for later regeneration or frozen for long term storage , the system delivers precise temperature control to maintain food safety, quality and consistency. By combining advanced forced air convection with Double Flow technology, the ErgoServ trolley ensures hot and cold meal components are managed simultaneously within the same trolley, preserving flavour, texture and presentation throughout the entire meal distribution process. This flexibility enables healthcare facilities to choose the production method that best suits their operational requirements.

Built For Healthcare Demands

The Socamel Double Flow ErgoServ 4S trolley is constructed from high quality stainless steel to deliver exceptional durability, hygiene and long term reliability in demanding healthcare foodservice environments. Its robust frame is designed to withstand frequent daily use while remaining easy to clean and maintain, helping support strict hygiene and infection control standards. Integrated with the ergonomic ErgoServ insert, the trolley also improves meal handling and tray presentation. The insert is designed to securely accommodate meal trays while making loading, unloading and service more efficient for staff. Together, the stainless steel construction and ErgoServ insert create a practical, hard wearing solution that combines strength, hygiene and ease of operation.

Connected Intelligence with SOCONNECT

Transform your meal distribution operations with SOCONNECT, Socamel's optional cloud based subscription service that brings intelligent connectivity to the ErgoServ 4S system. By providing real time monitoring of trolley status, temperature data, regeneration cycles and equipment performance, SOCONNECT enables operators to manage their fleet more efficiently from a single platform. With automated HACCP record keeping, predictive maintenance alerts and detailed operational insights, SOCONNECT helps minimise downtime, optimise workflow efficiency, support food safety compliance and ensure reliable meal delivery across healthcare and institutional foodservice environments.

Fast Efficient Cleaning Access

Maintaining exceptional hygiene is effortless with Socamel Double Flow ErgoServ 4S Junior Confort 11+12 levels. Designed for demanding healthcare and institutional foodservice environments, the trolley features tool free removable dividers that can be quickly detached, providing full access to the interior for fast, thorough cleaning and routine maintenance. This intelligent design eliminates the need for specialised tools, reducing maintenance time and making day to day cleaning more efficient. By simplifying access to all the internal surfaces, the ErgoServ 4S helps support stringent hygiene, infection control and HACCP requirements while minimising downtime between meal service cycles. The result is a cleaner, safer and more efficient meal distribution system that is always ready to deliver consistent performance. 

Compact Design. Maximum Efficiency.

The Socamel Double Flow ErgoServ 4S is engineered with a compact footprint to maximise operational efficiency without compromising capacity or performance. Its space saving design allows the trolley to navigate narrow corridors, patient wards, lifts and busy kitchen environments with ease, making it ideal for healthcare facilities where space is at a premium. Despite its compact dimensions, the ErgoServ 4S delivers outstanding meal distribution capacity and advanced temperature control, enabling efficient transport of hot and cold meals within a single trolley. The optimised design also improves manoeuvrability, reduces operator safety and makes storage more convenient when the trolley is not in use, helping healthcare facilities make the most of every square metre.

Adaptable Transport for Every Workflow

The Socamel Double Flow ErgoServ 4S is designed to adapt to a wide range of meal distribution workflows with configurable tow bar options, including tilting, telescopic and pivot designs. These configurations provide greater flexibility for manual handling, allowing operators to manoeuvre the trolley safely and efficiently through a variety of healthcare environments. For facilities embracing automation, the ErgoServ 4S is also compatible with Automated Guided Vehicles (AGVs), enabling seamless integration into automated meal transport systems. This future ready capacity helps reduce manual handling, improve workflow efficiency and support consistent, reliable meal delivery across hospitals and large scale healthcare facilities, while providing the flexibility to evolve with changing operational requirements.

Designed Around Your Identity

The Socamel Double Flow ErgoServ 4S offers a customisable exterior that can be tailored to complement the aesthetics of your healthcare facility or foodservice environment for an additional cost. From colours and finishes to personalised branding, the trolley can be configured to create a cohesive, professional appearance that aligns with your organisation's identity. Beyond functionality, a customised design helps create a more welcoming and patient friendly atmosphere while maintaining the high performance and reliability expected from the ErgoServ 4S. It's the perfect combination of practical innovation and visual appeal, allowing your meal distribution equipment to seamlessly integrate with the look and feel of your trolley.


Tray Options

A range of tray configurations is available to support different kitchen workflows, service styles and operational requirements. Designed to integrate seamlessly with the Double Flow ErgoServ 4s system, each tray option ensures reliable performance, consistent handling and efficient meal distribution. Whether focused on capacity, presentation or specific dietary needs, these flexible tray solutions allow facilities to tailor their setup to achieve optimal results in any foodservice environment.

Flat Gastronorm V1

Antibacterial- 530mm x 325mm

Flat Gastronorm V2

530mm x 325mm

2 Compartments Gastronorm

2 compartments- 530mm x 325mm

Flat Optimum

530mm x 260mm

Flat Confort

530mm x 370mm

2 Compartments Confort

2 compartments- 530mm x 370mm

Gastronorm +

560mm x 325mm

Gastronorm XS

420mm x 280mm

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